Privacy policy

Effective Date: March 2026

1. Introduction

Welcome to Jenna Gardiner Flowers. We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website:

https://www.jennagardinerflowers.co.uk

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following data:

Personal information (such as your name, email address, phone number) when you fill out a contact form or enquiry form
Details about your wedding or event (such as date, venue, and requirements)
Technical data (such as IP address, browser type, and usage data via cookies)

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Communicate with you about your wedding or event
Improve our website and services
Maintain internal records

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on:

Consent – when you submit an enquiry
Legitimate interests – to respond to messages and improve our services
Contractual necessity – where we are providing services to you

5. Data Sharing

We may share your data with:

Service providers (such as website hosting or email providers)
Professional advisers if required by law

We ensure all third parties respect your data and comply with data protection laws.

6. Data Retention

We retain personal data only as long as necessary:

Enquiries: up to 12–24 months
Client records: as required for legal, tax, or business purposes

7. Cookies

Our website may use cookies to improve user experience and analyse traffic.

You can control or disable cookies through your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time

To exercise your rights, please contact us.

9. Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.

10. Third-Party Links

Our website may contain links to external websites (such as wedding venues or suppliers).
We are not responsible for their privacy policies or practices.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Jenna Gardiner Flowers
Email: hello@jennagardinerflowers.co.uk
Location: Hampshire, United Kingdom

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.